Return & Refund Policy – MINSA

Return & Refund Policy – MINSA

At MINSA, customer satisfaction is our top priority.
If you receive a product with any issue, please contact us within 24 hours of delivery.

Returns are accepted only if:

  • The item is damaged

  • The wrong product is delivered

  • The size or design is completely different from what was ordered

Conditions:

  • Item must be unused, unwashed, and in original condition

  • Original tags and packaging must be intact

  • Sale or discounted items are non-returnable and non-refundable

Refund Policy:

  • Cash refunds are not available

  • Approved returns will be offered store credit or exchange only

For return requests, please contact us through our official WhatsApp or Instagram page.

Thank you for shopping with MINSA 🤍