Return & Refund Policy – MINSA
Return & Refund Policy – MINSA
At MINSA, customer satisfaction is our top priority.
If you receive a product with any issue, please contact us within 24 hours of delivery.
Returns are accepted only if:
-
The item is damaged
-
The wrong product is delivered
-
The size or design is completely different from what was ordered
Conditions:
-
Item must be unused, unwashed, and in original condition
-
Original tags and packaging must be intact
-
Sale or discounted items are non-returnable and non-refundable
Refund Policy:
-
Cash refunds are not available
-
Approved returns will be offered store credit or exchange only
For return requests, please contact us through our official WhatsApp or Instagram page.
Thank you for shopping with MINSA 🤍